Enum: IncidentFindingStatusIdEnum

The normalized status identifier of the Incident.

Permissible Values

Value	Meaning	Description
NEW	None	The service desk has received the incident but has not assigned it to an agen...
IN_PROGRESS	None	The incident has been assigned to an agent but has not been resolved
ON_HOLD	None	The incident requires some information or response from the user or from a
RESOLVED	None	The service desk has confirmed that the incident is resolved
CLOSED	None	The incident is resolved and no further action is necessary
UNKNOWN	None	The status is unknown
OTHER	None	The status is not mapped

Slots

Name	Description
status_id	The normalized status identifier of the Incident

Identifier and Mapping Information

Schema Source

from schema: https://w3id.org/lmodel/ocsf

LinkML Source

name: IncidentFindingStatusIdEnum
description: The normalized status identifier of the Incident.
from_schema: https://w3id.org/lmodel/ocsf
rank: 1000
permissible_values:
  NEW:
    text: NEW
    description: The service desk has received the incident but has not assigned it
      to an agent.
    annotations:
      ocsf_uid:
        tag: ocsf_uid
        value: '1'
      caption:
        tag: caption
        value: New
  IN_PROGRESS:
    text: IN_PROGRESS
    description: 'The incident has been assigned to an agent but has not been resolved.
      The agent

      is actively working with the user to diagnose and resolve the incident.'
    annotations:
      ocsf_uid:
        tag: ocsf_uid
        value: '2'
      caption:
        tag: caption
        value: In Progress
  ON_HOLD:
    text: ON_HOLD
    description: 'The incident requires some information or response from the user
      or from a

      third party.'
    annotations:
      ocsf_uid:
        tag: ocsf_uid
        value: '3'
      caption:
        tag: caption
        value: On Hold
  RESOLVED:
    text: RESOLVED
    description: The service desk has confirmed that the incident is resolved.
    annotations:
      ocsf_uid:
        tag: ocsf_uid
        value: '4'
      caption:
        tag: caption
        value: Resolved
  CLOSED:
    text: CLOSED
    description: The incident is resolved and no further action is necessary.
    annotations:
      ocsf_uid:
        tag: ocsf_uid
        value: '5'
      caption:
        tag: caption
        value: Closed
  UNKNOWN:
    text: UNKNOWN
    description: The status is unknown.
    annotations:
      ocsf_uid:
        tag: ocsf_uid
        value: '0'
      caption:
        tag: caption
        value: Unknown
  OTHER:
    text: OTHER
    description: 'The status is not mapped. See the <code>status</code> attribute,
      which contains

      a data source specific value.'
    annotations:
      ocsf_uid:
        tag: ocsf_uid
        value: '99'
      caption:
        tag: caption
        value: Other